FAQs

Welcome to Anagha Collection’s FAQ page. Find answers to common questions about our products, orders, delivery, and services. If you don’t find what you’re looking for, feel free to contact us directly.

General Questions

Q: What is Anagha Collection?
A: Anagha Collection is a premium gifting brand offering a curated range of designer bags, elegant décor, utility gifts, and customized corporate gifting solutions designed to impress and delight.

Q: Who can buy from Anagha Collection?
A: Anyone! We cater to individuals, corporates, event planners, and institutions looking for high-quality, aesthetically crafted gifts.

Products & Customization

Q: Do you offer customized corporate gifts?
A: Yes, we specialize in personalized corporate gifting. From logo branding to curated gift hampers, we tailor our offerings to reflect your company’s identity.

Q: Are your designer bags handmade?
A: Many of our designer bags are handcrafted by skilled artisans using premium materials, ensuring unique design and quality.

Q: Can I see samples before placing a bulk order?
A: Absolutely! We can provide product samples upon request. Sampling charges may apply and are adjusted in the final order value if you proceed.

Ordering & Payments

Q: How can I place an order?
A: You can place an order via our website or by contacting us directly through phone, email, or WhatsApp. Our team will guide you through product selection and customization (if needed).

Q: Do you have a minimum order quantity (MOQ)?
A: MOQ may apply for certain customized or corporate gifting products. Please contact us with your requirements for specific details.

Q: What payment methods do you accept?
A: We accept online payments via UPI, bank transfers, credit/debit cards, and other standard methods.

Shipping & Delivery

Q: Do you ship across India?
A: Yes, we deliver pan-India. Shipping charges may vary based on order size and delivery location.

Q: How long will it take to receive my order?
A: Standard delivery takes 5–10 business days depending on the location and product type. Customized orders may take longer.

Q: Can I track my order?
A: Yes, tracking details will be shared once the order is dispatched.

Returns & Support

Q: What is your return policy?
A: Returns are accepted only for damaged or defective products reported within 48 hours of delivery. Customized items are not eligible for return.

Q: How can I contact your support team?
A: You can reach us via email at info@anaghacollection.com. Our team is happy to assist you.

Bulk & Corporate Orders

Q: Do you offer bulk discounts?
A: Yes, we offer special pricing for bulk and corporate orders. Share your quantity and customization needs, and we’ll provide a tailored quote.

Q: Can you curate festive or event-based gift hampers?
A: Definitely! Whether it’s Diwali, Christmas, annual day, or corporate events, we design theme-based hampers with elegant packaging.